Cookies & Policies

Cookie & Privacy Policy

Introduction

At Craftly, we are committed to protecting your privacy and ensuring your online experience is transparent and secure. This Cookie & Privacy Policy outlines how we collect, use, and safeguard your information.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our site, improve functionality, and offer personalized content.

Types of Cookies We Use

Essential Cookies: These are necessary for the website to function properly (e.g., shopping cart and checkout processes).
Performance Cookies: These help us understand how visitors use our site to improve functionality.
Functional Cookies: These enhance your browsing experience by remembering preferences.
Targeting/Advertising Cookies: These are used to deliver relevant ads and track the effectiveness of campaigns.

Managing Cookies

You can manage your cookie preferences via your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect website functionality.

Data Collection and Usage

We collect personal data such as your name, email, and address when you place an order or contact us. This data is used to:

Fulfil orders and provide customer support.
Send relevant marketing updates if you have opted in.
Improve our website, products, and services.

Third-Party Services

We may use third-party services (e.g., Google Analytics, Facebook Pixel) to improve our site and marketing efforts. These services may collect data using cookies.

Your Rights

You have the right to:

Access, update, or delete your personal data.
Withdraw consent for marketing communications at any time.
Request details on the data we hold about you.

Contact Us

If you have any questions about this policy or wish to make a data-related request, please email us at kim@craftly.co.uk.

By using our website, you consent to our Cookie & Privacy Policy.